Elizabeth Carey
Director of Public Relations & Corporate Communications
100 International Drive
Williamsville, NY 14221
Phone: (716) 929-3600
Fax: (716) 633-4439
Cell: (716) 343-3078
Email: ecarey@nyaaa.com
April Engram
Communications Specialist
2156 Penfield Rd.
Penfield, NY 14526
Phone: (585) 388-4040
Fax: (585) 377-8651
Cell: (585) 348-8342
Email: aengram@nyaaa.com
For more news & information about AAA
Visit the AAA National Newsroom and the Public Affairs & Advocacy
Meet the Experts
AAA associates have expert knowledge that spans a wide variety of topics including automotive repair and maintenance, emergency roadside assistance, fuel, safety, travel and insurance. Learn more about our resident experts below.
AUTOMOTIVE
Steve Steinmetz
Director, AAA Fleet Operations
Western and Central New York
Expertise: Emergency Road Service, Towing & Recovery
Experience: Nearly 20 years of experience in the automotive industry
DRIVER TRAINING & SAFETY
Kerry Donnelly
Assistant Manager, AAA Driver Training Department
Western New York
Expertise: Senior driver safety, mobility and CarFit; distracted driving; teen driver safety
Experience: Over 12 years with the Club and Driver Training
Mike Formanowicz
Manager, AAA Driver Training Department
Western New York
Expertise: Driver education and driver training; traffic safety; senior and teen driver safety; drowsy and distracted driving; driving while impaired by alcohol and/or drugs
Experience: Extensive 26 year career with AAA including 8 years in Driver Training
Brent Dalhaus
AAA Safety Manager
Western New York
Expertise: Federal, state, and local laws and codes governing health, safety and transportation, including the AAA Emergency Road Service Fleet, AAA Car Care Plus and AAA Driver Training.
TRAVEL
Central Region
Melissa Petersen
Manager, AAA Ithaca
Central New York
Expertise: Group, event and meeting travel; travel and industry trends; domestic and international travel including cruising and air travel
Experience: 17 years in the travel and tourism industry
Barb Park
Manager, AAA Watertown
Central New York
Expertise: Travel and industry trends; domestic and international travel including cruising and air travel
Experience: 30 years in the travel and tourism industry
Rochester Region
Tracey Miller
Travel Consultant, AAA Penfield
Rochester
Expertise: Travel and industry trends; domestic and international travel including cruising and air travel
Experience: More than 25 years in the travel and tourism industry
Western Region
Kevin Bloom
Travel Consultant, AAA Amherst
Western New York
Expertise: Travel and industry trends; domestic and international travel including cruising and air travel
Experience: 30 years in the travel and tourism industry
Shelley Eastmer
Manager, AAA Disney Destinations Sales
Western New York
Expertise: Disney destinations including resorts, parks and cruises worldwide; travel and industry trends; domestic and international travel
Experience: More than 20 years in the travel and tourism industry
Barb Hughes
Outside Travel Sales Consultant
Western York
Expertise: Affinity, group and motorcoach travel; travel and industry trends; domestic and international travel including cruising and air travel
Experience: More than 30 years in the travel and tourism industry
Brian P. Murray
Director of Travel
Western, Rochester and Central New York
Expertise: Travel and industry trends; domestic and international travel including cruising and air travel
Experience: More than 32 years in the travel and tourism industry
Angie Wawryznek
Travel & Retail Training Specialist
Western, Rochester and Central New York
Expertise: Travel and industry trends; domestic and international travel including cruising and air travel
Experience: More than 20 years in the travel and tourism industry