There are a lot of options when it comes to choosing an auto repair shop. Asking family and friends and looking up reviews online takes time and effort. It can be hard to know where to even start sometimes!

Here are some tips to help you find the best auto repair shop for your vehicle.

What type of shop do you need?

Repairs covered under a new-car warranty must be performed by an authorized dealer. However, most other vehicle maintenance and repair services can be performed at any qualified repair facility. Here are some of the choices when choosing a repair facility:

• New-car dealer service departments
• Independent repair facilities
• Specialty shops that focus on a single vehicle make or a specific system/component
• Tire and chain store operations that provide common high-volume service
• Fast-lube outlets with a limited range of basic maintenance services

What should you look for?

When selecting a repair facility, getting recommendations from friends, relatives and co-workers can be an excellent starting point. Once you settle on potential candidates, pay the shops a visit to check out the following:

• Facility appearance and cleanliness
• Necessary tools and equipment to service modern vehicles
• Certificates demonstrating up-to-date staff training and technician certification
• Awards or other documentation demonstrating a high-level of customer satisfaction
• Proven financial track record over many years in business
• Insurance coverage to protect you and your vehicle while on the premises
• Guaranteed written estimates not be exceeded by more than 10 percent without prior approval
• Return of replaced parts on request
• A minimum 12-month/12,000-mile parts and labor repair warranty

A trustworthy auto repair facility will be happy to discuss their qualifications with you. If you don't have the time or inclination to do the research yourself, rest easy - AAA has already done it for you. Since 1975, AAA has been helping members and other consumers locate high-quality auto repairs through a free public service that inspects and certifies auto repair facilities.

AAA Approved Auto Repair shops must meet and maintain stringent quality standards for customer service, training, equipment and cleanliness. There are more than 7,000 AAA Approved Auto Repair facilities across North America, and 80+ AAA Approved facilities right here in Western and Central New York. Find a AAA Approved Auto Repair shop near you.

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