Go like a pro
Go like a pro
Any bookings made through AAA were re-qualified, and, based on availability, the bookings were updated with the promotional rate, and the clients were notified of their savings – without having to lift a finger.
That’s just one reason booking your trip through AAA may work to your advantage when you also have the ability to reserve rooms, plane tickets and other travel information on the Internet.
“It only takes one time for a person to get burned on the Internet to realize the value of dealing with an industry expert,” says Lisa Fickel, manager of AAA Travel and Insurance Center in Greece, N.Y., a suburb of Rochester. “Consumers prefer the face-to-face contact. They want to know that their trip of a lifetime is in capable hands.”
That includes moments when the trip may be going awry.
“We can forewarn clients of adverse conditions such as earthquakes, hurricanes and blizzards,” says Fickel, who has been in the travel business for 35 years. “In the event your destination is being affected, we proactively work on your behalf to change your reservation for you.”
- AAA travel consultants are experts in different areas of the world with “the ability to make specific recommendations based on their personal experiences,” Fickel says.
- Our travel consultants work through preferred vendors, often receiving benefits and services others don’t receive.
- AAA provides one-stop shopping, or “all-things travel,” Fickel says. Services from AAA include passport photos, travel visas, international driving permits, foreign currency, luggage, RFID protection, and more.
In the end, Fickel says, it’s all about the client.
“Our industry is all about relationship-building,” she says. “It’s about knowing our clients’ expectations and exceeding them every single time.”